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Policy Goals & Benefits As a public authority, CSR in business addresses your policy issues too - see the examples below. Click on each keyword to learn about the mutual benefits of collaborative action on important issues for your region.
Education and skills
Sample goal: increase level of qualifications and skills

Stakeholders: employers, training agencies, colleges, schools, employees

CSR partnership with business promotes initiatives for:
- Flexible work/training patterns for employees of all grades and ages
- Programmes targeting minority communities, residents of deprived areas, homeless, ex-offenders and drug addicts
- Employees to supply mentoring and coaching within companies and in community groups
- Supported work/training placements for disabled or young people at risk
- Ambitious graduate recruitment and training
- Competitive area attracting company investment because of available skills
- Strong foundation for innovation and sustainable development
- Supportive business network with smart local suppliers
- Improved staff motivation and productivity
- Higher staff retention and more opportunity for internal promotions
- Availability of wider pool of skilled recruits
- Easier to manage change and new working practices
Transport
Sample goal: reduce impact of freight on roads

Stakeholders: business, road agencies, business advisers, retailers, hauliers

CSR partnership with business promotes initiatives for:
- Improved design of product and packaging to reduce weight and volume
- Integrating route planning of product delivery and collection of supplies
- Collaboration between businesses with compatible delivery patterns
- Use of full range of transport modes such as train and water
- Lease/purchase of cleaner quieter vehicles
- Reducing volume of new components delivered through reuse/recycling on the spot
- Emissions saving with benefits for environment and public health
- Reduce costs of road maintenance
- Reduce congestion on roads
- Promote new more sustainable distribution patterns
- Reduce waste
- Improved reputation with customers and neighbours
- Reduced costs of fuel consumption and time
- Better supply chain strategy for delivery “just in time”, reducing warehouse capacity requirement
- New markets for efficient vehicles
Equal Opportunities
Sample goal: tackle discrimination and occupational segregation in the labour market

Stakeholders: citizens, employers, NGOs, labour agencies

CSR partnership with business promotes initiatives for:
- Open-minded recruitment policies (in terms of age, race, ethics and gender)
- Recruiting from disadvantaged groups
- Improving workplace accessibility for people with disabilities
- Assessing diversity of the current workforce, and addressing under representation of particular groups
- Enabling equal opportunities for career development and pay
- Reducing harassment and bullying
- Regional campaigns to demonstrate equal opportunities for men/women, people with disabilities etc
- Reducing social exclusion of particular groups in the community
- Delivering basic minimum standards in employment for all
- Reintegrating into society those who become excluded
- Realising full potential of citizens
- Wider pool of talent to recruit from
- Broader understanding of the market – both customers and suppliers
- Creativity and innovation in product development and marketing
- Realising full potential of employees
- Enhanced local reputation
Economic development
Sample goal: expand the business base of the area

Stakeholders: education (all levels), business, entrepreneurs, NGOs, financiers

CSR partnership with business promotes initiatives for:
- Inspiring potential entrepreneurs in school and further education
- Supporting new start ups by mentoring
- Developing facilities and finance channels for social enterprises
- Linking academic research with commercial opportunities
- Public and private procurement that is accessible to new and local business
- Providing internship and “job shadowing” opportunities to students
- Strong reputation for business support in the area attracts outside investment
- Local young people remain in the area and develop new local businesses
- Families remain close and continue to support each other
- Economic growth blending profit and not for profit enterprises for a modern business culture
- Direct links with potential recruits through school/college/university
- Strong local entrepreneurial culture attracts suitably focused recruits
- Access to ideas and new technology
- Staff development opportunities through mentoring
- Improved access to local markets
Climate change
Sample goal: reduce carbon dioxide emissions 20% by 2020

Stakeholders: government, business, citizens, NGOs, public sector bodies, education and research

CSR partnership with business promotes initiatives for:
- Policies promoting energy efficiency measures
- Supporting renewable energy use in public and private sectors
- Integrating and improving transport networks
- Developing innovative energy sources
- Developing expertise in the new carbon economy –energy efficiency, renewables, carbon capture, carbon trading
- Better designed and insulated buildings
- More efficient, linked transport systems reducing the need for cars
- Healthier population through more cycling and walking
- Reduced pollution from burning fossil fuels
- Controlling the longer term costs of managing impacts of climate change
- Better energy security from local and renewable sources
- Energy efficiency gains
- More predictable energy costs
- Costs avoided by anticipating carbon legislation
- Enjoying prime-mover advantage in an innovative, de-carbonising economy
- Less time wasted travelling – more video conferencing
Ageing population
Sample goal: reduce costs of aging population

Stakeholders: citizens, employers, health and education services, NGOs

CSR partnership with business promotes initiatives for:
- Policies for work-life balance to support new families
- Flexible work patterns to enable employees to provide care for family elders and young mothers to return to the workplace
- Maintaining healthy living to retirement and beyond
- Combining reduced employment with retirement
- Lifelong learning to maintain engagement with developments and limit risk aversion
- Higher birth rate and potential new workforce
- Lower health costs of fitter engaged elders
- Families able to provide support and care, not depend on public agencies
- More efficient use of experience and skills
- Improved intergenerational cohesion
- Retention of valuable staff of child bearing age, and skilled older workers
- More flexibility in workforce
- More representative gender balance of workforce
- Higher disposable income of older customers who remain in employment
Sustainable production
Sample goal: reduce inputs of energy and resources and minimise waste

Stakeholders: business, business advisers, technology suppliers, academics

CSR partnership with business promotes initiatives for:
- Measuring resource use and waste production to promote responsible allocation
- Involving employees in identifying initiatives for resource and waste management
- Generating new technologies and income streams
- Developing business to business links, ‘industrial symbiosis’, using one company’s waste as another company’s input
- Help to meet public targets for reducing packaging, waste and landfill
- Promoting professional standards of environmental management
- Limiting expansion of energy infrastructure
- Significant contribution to climate change targets
- Boost to company reputation with customers, investors and neighbours
- Reduce input, transport and storage costs
- Lower tax liabilities eg for landfill
- Innovative sustainable processes
Community Safety
Sample goal: improve safety in town centre

Stakeholders: planners, police, retailers, transport operators, youth and community groups

CSR partnership with business promotes initiatives for:
- Tackling shoplifting
- Providing security and surveillance for business and public premises
- Incentives/awards for designing safe and secure business and public spaces
- Limiting inappropriate sales of alcohol
- Employee protection in, and while travelling to, the workplace
- Youth involvement projects
- Safe routes to schools and work
- Reintegration of ex-offenders to society and employment to reduce reoffending
- Vibrant commercially attractive local centres
- Collaboration and additional resource from business
- Lower accident and crime rates
- Opportunities for young people at risk
- Safety for employees and customers
- Strong engagement with local community
- Reduced risk of infringing legal restrictions on trading (eg product safety)
- Reduced cost of theft, burglary and damage
- Better employee retention rates
Migration
Sample goal: integrate incomers into the area

Stakeholders: employers, advisory services, welfare agencies

CSR partnership with business promotes initiatives for:
- Tools to manage recruitment/qualification checks
- Developing advocacy services on workers’ rights and entitlements
- Managing standards of accommodation
- Provision of language training
- Availability of culturally appropriate facilities and work schedules
- Local services, such as radio in migrants’ languages
- Social diversity and cohesion
- Resisting and uncovering people trafficking
- Maintaining standards of health and safety
- Balanced population profile - as indigenous population ages
- Increasing public tolerance and cultural sensitivity
- Sustaining local licence to operate with flexible labour supply
- Maintaining standards of health and safety
- Securing appropriate skills, in particular communication
- Avoiding undercutting of labour costs
- Improving access to the market by reflecting diversity of the market in the workforce
Social Dialogue
Sample goal: improve participation of workers

Stakeholders: employees, employers, civil society

CSR partnership with business promotes initiatives for:
- Employee engagement in the success of organisations
- Sustainable reward and incentive structures
- Training and skills development
- Involving management and workers together in collaborative ventures with local civil society eg volunteering programmes
- Greater local cohesion enhancing reputation and attractiveness of the area
- Culture of fair employment that reinforces agreed standards of conduct (such as health and safety) and reduces regulatory burden
- Competitive organisations
- Improved job design
- More effective return on investment in the workplace
- Higher productivity, reduced down time, absenteeism
- Licence to operate
- Innovative thinking gained from involvement outside the workplace
Innovation
Sample goal: improve effectiveness of services promoting business start ups, R&D&I, and management models.

Stakeholders: business advisers, business associations, academics, research
centres, potential entrepreneurs, financiers, civil society
organizations, other public bodies (European, national and
municipalities)

CSR partnership with business promotes initiatives for:
- Building trust which reduces tendency to resist new products, technologies or management practices
- Increasing transparency and collaboration promoting sharing of ideas
- Cluster approaches e.g on science parks relating to employment and environmental management
- Bringing innovation into education at school and college level
- Original approaches to sustainable development issues through new products and services
- Higher attractiveness of the region for investors/partners
- Sustainable models of enterprise, reducing the requirement for public intervention and continuing commitment
- Investment in lifelong learning
- Support for eco-friendly and people-friendly developments
- Attraction of high quality employees
- Attraction of range of ethical/responsible investment and new models of finance
- New skills of innovative and lateral thinking among potential workforce
- Discovery of symbiosis and mutual gains
- Opportunity to shape services
Health
Sample goal: improve performance in terms of obesity, heart disease, mental health

Stakeholders: health professionals, citizens, NGO-s, employers

CSR partnership with business promotes initiatives for:
- Travel to work plans promoting walking/cycling
- Policies for work-life balance, reducing stress and alcohol consumption
- Healthy food in staff canteens
- Volunteering in sports and health related public bodies and NGOs
- Support for carers in employment
- Raising awareness of health hazards – e.g. heart disease, HIV
- Additional channels to reach citizens
- Reduced costs of public healthcare
- Wider resource and skills to promote desired goals
- Business skills engaged
- Healthier workforce leading to higher productivity
- Shared understanding of the issues and solutions
- Opportunity to help shape services for employees
- Addressing modern health issues with innovative interventions
- New business opportunities in delivering health solutions
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